Important message about the Canada Post Rotating Postal Strike

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Canada Post has announced postal service disruption due to rotating strikes as of October 22, 2018. FIRST Insurance Funding of Canada expects delays in mail service and we encourage you and your clients to utilize any of our payment options outlined below.  

Down payments and monthly installment payments made by pre-authorized electronic funds transfers will not experience a service disruption.

Missed, late, certified payments, and insureds who are billed via invoicing should make their payments via online banking. The Payee name is FIRST Insurance Funding of Canada. Please ask insureds not to mail physical cheques.

Should you receive down payments, negative endorsements, or return premiums, you can remit funds to us using ClearPay or please courier a cheque to our Toronto office. Please do not mail physical cheques.

Payment schedules can be printed and emailed to your clients by logging into First InSite and clicking on the Print Account Summary tab. If you need a login or password reset please contact client services.

Paperless Option – If we have an email address on file, we will send email copies of all documentation to insureds. We welcome you to login to First InSite and update clients’ records with an email address to ensure your clients receive timely documentation.

All Intent To Cancel and Cancellation notices will be processed as usual and mailed copies will continue to be sent via courier. All other notices (acceptance, endorsement, etc.) will be sent via Canada Post, so please expect a delay in receipt. If we have a client email address on file, we will send email copies of all documentation to insureds. We encourage you to update your client records in First InSite to ensure they receive their documentation and notices without interruption.

Take advantage of automatic payments
Help your clients avoid delays and missed payments by offering the convenience of paperless payments, including eSignature. Leverage your pre-approved terms with competitive rates and confidently provide your clients with consistent service. Be sure to enter their email address in First InSite to ensure they are emailed documentation and notices without interruption.

Should you have any questions please contact our client services team at or 1.888.232.2238.