Meet Terry | Operations Support Officer

Reliability ∙ Growth ∙ Innovation

Meet Terry | Operations Support Officer, FIRST Insurance Funding of Canada


Terry is a shining star in our Operations department, full of energy and a positive attitude. Based in our head office in Toronto, Terry has been enthusiastically responding to your inquiries and effectively answering your questions for the past 2 years.

Terry is your go-to person for various account requests including broker and client banking information changes. She also facilitates the flow of information among internal departments to ensure that your quotes and account requests are handled in a timely manner.

When asked what Terry loves most about her job, she happily responds: “Our FIRST team. We have a great environment with people that care. Everyone works together as a team and that is how it should be.”


Here are some of the great things that others have to say about Terry:

“Terry is a true team-player who will always go out of her way to assist.”

“Terry provides excellent customer service and is always willing to help her fellow coworkers.”




Terry’ tip

Terry prides herself on listening carefully to your needs and ensuring she handles your requests accurately, keeping you informed every step of the way. Her biggest tip to our broker partners: always put yourself in your clients’ shoes when making decisions. Terry keeps this motto top of mind with each and every interaction, and it shows.




Contact Terry today

You can rely on Terry to provide you with personalized and timely support so you can focus on your core business.






1 888 232 2238 |